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71game FAQ – For all inquiries
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Whatever questions you have about 71game — accounts, deposits, withdrawals, bonuses, games, or anything else — you'll find all the answers right here.

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About 71game Quick Facts

Before browsing the FAQ, here are the key things to know about 71game.

Registration is completely free

Opening an account on 71game is completely free. Sign up in just 3 minutes and claim your welcome bonus.

Fast Deposits & Withdrawals

Deposit instantly via mobile banking or bank transfer. Withdrawals processed within 24 hours for verified accounts.

Bonuses & Promotions

Welcome bonus, daily rewards, cashback, and referral bonus — 71game has no shortage of promotions.

A Library of Thousands of Games

Live Casino, slots, Sports Betting, Bingo — 1000+ games available across all categories.

Fully Secure Platform

Your funds and personal data are protected by TLS encryption, KYC verification, and two-factor security.

24/7 Support in Bangla

Need help? Chat with us in Bengali via live chat — our team is available around the clock.

Welcome to the 71game FAQ section. We've organized answers to the most frequently asked questions by topic so you can find what you need quickly.

Can't find your answer here? No worries — our support contact details are available directly in the sidebar.

Account About FAQ

To register on 71game, you'll need a valid email address, mobile number, full name, and date of birth. You must be 18 or older. For withdrawals, KYC verification will require a photo of your national ID or passport.

Each person may only register one account. Creating multiple accounts violates 71game's terms. If detected, both accounts will be closed and balances may be forfeited.

Yes, you can update your email address and mobile number from Account Settings. Identity verification will be required, and support assistance may be needed. A verification code will be sent to your new contact details after the change.

KYC (Know Your Customer) is an identity verification process that prevents fraud and keeps your account secure. It must be completed before your first withdrawal and typically takes 24–72 hours.

To close your account, contact our support team. Make sure to withdraw any remaining balance before deletion. You can also use the self-exclusion tool as an alternative.

Deposit About FAQ

71game supports deposits via Mobile Banking, bank transfer, and electronic wallets. After logging in, visit the Cashier page to see all available payment options.

Minimum deposit amounts vary by payment method. For mobile banking, the minimum deposit generally starts from BDT 100. Maximum limits also depend on the payment method and your account level. Visit the Cashier for full details.

Mobile banking and e-wallet deposits are usually reflected instantly or within a few minutes. Bank transfers may take 1–3 business days. If there is a delay, contact support with your deposit reference number.

71game does not charge fees on deposits. However, your payment provider — whether a bank or Mobile Banking service — may apply their own transfer fees as per their terms.

Withdrawal About FAQ

Withdrawals on verified KYC accounts are typically processed within 12–24 hours. VIP members enjoy faster processing. Bank transfers may take an additional 1–2 business days.

For security reasons, it is generally recommended to withdraw using the same payment method you deposited with. All available options are shown on the Cashier page. Adding a new payment account may require additional verification.

If your withdrawal has been pending for more than 24 hours, first confirm that your KYC is complete and that all bonus wagering requirements have been met. If the issue persists, contact support with your transaction ID.

Bonus balances cannot be withdrawn directly. You must first meet the applicable Wagering Requirement, after which any winnings from the bonus become withdrawable. Each bonus has its own terms — check the bonus page or the Terms & Conditions for details.

Bonus About FAQ

When making your first deposit after registration, enter a bonus code if applicable, or activate the "Claim Bonus" option. Welcome bonuses are generally added automatically with your first deposit.

A Wagering Requirement is the number of times you must bet a bonus amount before you can withdraw it. For example, a 10x wagering requirement on a BDT 1,000 bonus means you must place BDT 10,000 in bets. This applies to all bonuses.

Winnings from free spins are generally credited to your bonus balance. Withdrawal is only possible after meeting the applicable wagering requirements. Full details can be found in the terms of the relevant offer.

Share your referral link with a friend. When they register through your link and make their first deposit, you'll receive a referral bonus. Bonus amount and terms are available on the Promotions page.

Games About FAQ

71game offers 1000+ games including Live Casino (roulette, blackjack, baccarat, poker), slots (classic and video slots), Sports Betting (cricket, football, tennis), bingo, and crash games.

Yes, all games on 71game use RNG (Random Number Generator) technology, ensuring completely random and certified outcomes. Live Casino games feature real dealers, and all results are fully impartial.

If you get disconnected, 71game automatically saves your game state. When you reconnect, you can pick up exactly where you left off. Any active spins in slots are completed and the results are saved.

Security About FAQ

71game uses TLS encryption and never sells your data to third parties. Full details are available on our Privacy Policy page. All data is stored on secure servers.

If you receive a suspicious login notification, change your password immediately and notify 71game support. We will temporarily lock the account and investigate. For your own security, we recommend enabling two-factor authentication (2FA).

No. No 71game staff or support member will ever ask for your password, OTP, or payment PIN. If you receive such a request, it is a scam — report it to support immediately.

App About FAQ

Everything you need to know about the 71game app App page Yes, the app is available for both Android and iOS. Please read the instructions on the App page before downloading.

Yes, you can log in with the same account on both the app and the website. Your balance, game history, and bonuses are all synchronized — there is no need to create a separate account.

Older versions may have features that don't work properly or may pose security risks. It's recommended to install updates as soon as they're available. 71game sends notifications when a new update is released.

Responsible Gaming About FAQ

Go to the "Responsible Gaming" section in your account settings. From there you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour cooling period.

Self-exclusion is a tool that lets you voluntarily restrict your own access to gaming. You can exclude yourself for as little as 6 months or permanently, either through Account Settings or by contacting support. Learn more Responsible Gaming on that page.

Yes, your full gaming history is available in the account dashboard — including which games you played, how much you bet, and how much you won or lost. This information is useful for tracking and managing your spending.

If you can't find your answer on this page, reach out to 71game's live chat support. Assistance is available in Bangla 24 hours a day, 7 days a week.

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